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Testimonials

See why we get the thumbs up! Read what our Customers are saying about cheap-smokes & join our Smoking Family Today!



Great online cigarette store with a wide selection of smokes. I definitely recommend cheap-smokes to anyone who is on a tight budget and thinks that every penny counts - Carol H. (Iowa)

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I am a long term customer of Cheap-Smokes.biz, having placed my first order with them in January 2010. Since then I have placed an order with them almost every month. That's 8 years of generally 6 cartons a month which totals close to 600 cartons. There have been a very few occasions when I have intentionally ordered from another online vendor just to assure myself that Cheap-Smokes.biz was my best option. It should tell you something that, each and every time, I have immediately and gladly returned home to Cheap-Smokes.biz. They have always provided excellent quality products at reasonable prices-or at least as reasonable as is possible in this industry and certainly among the very best. Like all online cigarette vendors attempting to sell in the USA market, they often run into delays and other problems shipping via USPS. But they are very persistent and have always backed up their guarantees. When a shipment gets "lost in the mail" they quickly and cheerfully get out a replacement shipment at no extra charge. Every problem that has arisen has been the fault of USPS, not Cheap-Smokes.biz. They have never once failed to complete my order. But it goes even further than that. When I need to contact them, they are always VERY quick to respond! And their response is always very helpful, timely, and professional. In fact, when I hear from them, it almost feels I am talking to a real friend who truly cares that I am satisfied! That particularly goes for "Annette", the customer service person I most often deal with. Bottom line: I could not be happier with my relationship with Cheap-Smokes.biz. I wish all my contacts with various businesses I deal with were anywhere near this level of quality. Others could certainly learn from how this company treats its customers! Bill Texas

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I've ordered three times now. I first got a single carton- because I was skeptical that I could actually buy quality cigarettes at the quoted price. I was delighted with the cigarettes received! I'm a menthol smoker, and i order the "King" brand. They are comparable to Marlboros- but $25 a carton! $25! In Michigan we pay $70! And they are just as good as any cigarette here! The service and delivery are excellent, and when you phone- they are pleasant and charming. I love this company! Jacqueline Michigan

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I don't normally leave reviews but felt like I had to share with other fellow smokers. I have had excellent experiences with buying cigarettes with this company. The prices are nice and low. They have sales regularly. The customer service is excellent. I don't have to wait on the phone for a long time, to speak to an agent. The agents are helpful, and know how to solve my problems. And the cigarettes get here on time. You also take e-checks, so I can pay you. My one regret is that you no longer carry my brand of cigarettes, Marlboro. I was able to find a good alternative tho. Adam New York

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Where would you get good quality cigarettes for $14 a carton? Only here! I buy Best Man and with the discounts it's even less!!! Good value for money – Rita A. (New Jersey)

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I like you guys as you have quality cigarettes, always great offers and excellent service. I've never waited long for any of my orders to arrive, so there is nothing I can complain about – Richard R. (Utah)

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Cigs packed well and worth every penny Thanks! – Alfred S. (Florida)

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You have been excellent from placing order to receiving my smokes... – Andy B. (California)

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I've been ordering with this site for the last 3 years. Once or twice I ordered with a different store when my product was out of stock and I really needed my cigs urgently! But I always come back here. I know if my parcel is missing, you'll reship it. In another store it took weeks before I managed to get my refund. Keep up the good work – Jocelyn H.R. (Alabama)

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The service you give is first class and you have a top team! – Edward P. (Wisconsin)

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I stopped ordering here few years ago when my smokes were seized by customs. I decided to start ordering online again as my budget can't handle buying locally. It's way too expensive. I've made 3 orders so far and I'm very satisfied. No problems, all cartons received. Thanks – Mark M. (Ohio)

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So far the best site I could find. I love love love your ongoing promotions. This helps me to save loads of money on my cigarettes. I'm a chain smoker and also order for my friends, so getting a discount is vital for me. Great you added more affordable cigarettes. I like King Menthol, good quality and good price. – Andy S. (New York)

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Thanks for free shipping! Hassle-free shopping, good prices of cigarettes, friendly and informative customer support, no problems. What more could you need. – Barbara O. (Oregon)

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After a bad experience with another online cigarette store I was really reluctant to order. I called your customer support and spent 45min on the phone. Your agent was extremely knowledgeable and thoroughly explained how everything works from the moment I place my order. I was assured that in case my parcel is lost, you would refund me or reship the order. That gave me some confidence and I ordered 1 carton. Now, I've been your customer for the last 8 months and I'm very happy. I often get calls from your competitors, but there is no way I'm going to order with them after I was treated badly. And of course I would recommend cheap-smokes to everyone, without any hesitation! – Denise L. (Alabama)

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No problem, everything that I have ordered has been as described and delivered in a very timely manner. Very satisfied customer. – Margaret O.D. (Washington)

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I've been your customer for 3 years and yes we had some "issues", but you always proved yourself and that's why I'm loyal to you. I like that you call me to ask if I got my order and keep me updated with your best offers. This is what I call a great cigarette store! – Natalie S. (Massachusetts)

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I smoke Camels and I was afraid I would receive fake product. But luckily I was mistaken. I prefer to pay more to be sure I get what I want – the best quality! – Christopher B. (Ohio)

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Excellent to do business with. Prompt delivery, very pleased with cigarettes. 100% - Daniel Z. (Colorado)

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I use cheap-smokes as I can trust you products where others fail. Easy order process, quality product and received my order quicker than expected!Anyone searching for a better store, should stop here! Thumbs up! – P.W. (Texas)

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We'd like to give you the opportunity to share with us, and with our prospective clients, your experience with cheap-smokes. Click HERE and send us your feedback!
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